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Privacy Policy – OBDify Car Diagnostic

Last updated: 12 August 2025

1. Introduction

OBDify Sp. z o.o. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We collect the following categories of information:

2.1. Account Information

  • Email address and password (hashed) when you create an account.
  • Subscription status and purchase history.

2.2. Vehicle Data

  • VIN (Vehicle Identification Number) linked to your account when you purchase lifetime access for a specific vehicle.
  • Diagnostic trouble codes (DTC) and related vehicle sensor data are processed locally on your device only when you actively run a scan. We do not transmit OBD payloads (including DTC codes and sensor values) to our servers. These data are not included in optional telemetry. You may choose to share a one-time diagnostic export with Support, but only if you explicitly initiate it.

2.3. Diagnostic Logs & Metrics

  • Critical logs: error logs free of any personally identifiable information (PII), always collected and sent for the purpose of ensuring proper app operation.
  • Telemetry data (optional, with user consent): connection events with OBD adapters, performance metrics (latency, success/failure rates), executed actions within the app, and adapter information (adapter name, manufacturer, technical capabilities). No OBD responses or diagnostic codes are sent in this mode.

2.4. Technical Information (required for diagnostics)

  • Operating system type (Android or iOS).
  • App version and build number.
  • Anonymised installation ID (appId).

Purpose. Collected to ensure app stability, compatibility, and security (e.g., reproducing crashes on a given OS type, preventing abuse). This data does not include persistent device identifiers (e.g., IMEI, MAC address, Android ID, IDFA/GAID) or the device's user-defined name and is not used for advertising or cross-app tracking.

Retention. Stored only in critical diagnostics logs for up to 30 days, then deleted or aggregated. These fields may appear in critical logs even if you disable optional telemetry, because they are necessary to operate and troubleshoot the service.

3. How We Use Your Information

We use collected information to:

  • Provide and improve the app's functionality.
  • Diagnose connection issues with OBD adapters.
  • Improve compatibility with different adapter models.
  • Process purchases and subscriptions.
  • Ensure security and prevent abuse.
  • Generate anonymous statistics (only if telemetry is enabled). We do not use OBD payloads (DTC/sensor values) for analytics or telemetry.

4. Data Sharing

We do not sell your data. We may share it only with:

  • Service providers (e.g., Firebase, Google Cloud) for app hosting, analytics, and diagnostics.
  • Law enforcement if required by law.

5. Data Retention

  • Account data is retained while your account is active.
  • Vehicle and diagnostic data are retained as long as necessary for your subscription or lifetime access.
  • Critical logs are retained for troubleshooting and support purposes.
  • Optional telemetry data is stored in aggregate form for statistical purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent for optional data collection at any time in Settings.
  • Request a copy of your data.

7. Data Security

We implement industry-standard security measures, including encryption and secure storage, to protect your information.

8. International Data Transfers

All logs and telemetry data are stored in the European Union region on Google Cloud infrastructure, including Firebase and Google Cloud Logs. The EU has some of the world's highest standards for data protection under the GDPR. Data stored in the EU remains accessible worldwide as needed to operate the service, but is always subject to EU privacy protections. We comply with GDPR and other applicable laws for data transfers.

9. Contact

If you have any questions, contact us at:
Email: contact@obdify.net

© 2025 OBDify Sp. z o.o.